Angel to handle Oxfam emergency response line


POSTED 26/07/2011 - By Huw

Angel is excited to be involved with Oxfam’s emergency appeal to provide relief to parts of East Africa where more than 10 million people are facing desperate food shortages.

We are pleased to have worked closely with the charity to quickly set up an emergency response line to handle calls and donations coming in from a new DRTV appeal that will help provide urgent support to save lives. Donations in response to this campaign will go specifically to help provide food and clean water in parts of East Africa suffering from the worst drought in 60 years.

Our dedicated call centre staff are enthused to use their previous experience in charity campaigns to help increase donations to aid this critical situation.

You can read more about the emergency response East Africa appeal here:

http://www.oxfam.org.uk/oxfam_in_action/emergencies/east-africa-drought-2011.html/

Or click here to view the latest video:

http://www.youtube.com/watch?v=xXgcjpbUPkw&feature=share

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Hft start work with Angel


POSTED 07/07/2011 - By Hayley

HFT - Home Farm Trust

Angel Charity Services is pleased to announce that it has started to work with Hft Trading the trading division of Home Farm Trust. Hft's approach is simple and we were excited to see that it also mirrors Angel's own style of working, we are all confident that we can support Hft's requirements.

Everyone we help has unique aims. By thinking creatively, we provide unique solutions.



Angel will be utilising a whole range of its bespoke services handling Hft's crucial Christmas Catalogue which generates important revenue for the charity. Angel will be handling telephone orders, donations and enquires, dealing with volunteer agents, fulfilling orders, thanking and banking as well as dealing with mailed coupons and mail.

Managing Director Darren Juleff said, 'We are very excited to be working with Hft, working with a charity whose approach matches our own is exciting. Angel has tailored our full call handling and fulfilment service and to manage this process from end to end allowing our client to concentrate on increasing its efforts to raise more crucial funds.'

You can see the great work that Hft do by visiting http://www.hft.org.uk/

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