Our Services

Fundraising

All of our services here at Angel are carried out with a strong Fundraising emphasis and state of mind. That means when you enter Angel, you will be hit by a buzzing atmosphere of passionate people all working to codes of fundraising best practice...

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Inbound

At Angel we handle inbound calls coming from a variety of recruitment methods, and we specialise in DRTV.  We know that our fundraisers are the voice of your charity, and so do they. That's why our Angels undergo comprehensive training and w...

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Outbound

Angel proudly offers a professional outbound calling service using a dedicated team of specialised agents. They are exceptionally experienced fundraisers who are well rehearsed in many different outbound practices most commonly including:   ...

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Fulfilment

Uniquely our premises are complete with an onsite fulfilment house. With a large secure warehouse and totally bespoke operations software, we can design and offer you a complete fulfillment solution to any requirements.  Our operations depar...

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Data

Angel's call centre software is totally designed in house specifically for our needs. This allows our programmers and IT guys to design, with you, a completely bespoke solution to any of your data needs. We offer a no limitations script writing ...

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Banking

We operate a secure internal server network and have the capability to take all credit and debit card payments for products and services in the UK and around the world. We process millions of pounds of donations every year - in the safest possible...

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SMS

Many of our clients wish to take advantage of not only advertising a telephone number on their adverts but also adding an SMS response option. Our service allows the handling of SMS messages on any scale, with texts reaching us in email form and b...

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Welcome to Angel Charity Services

Welcome to Angel! We are a leading response handling agency who specialise in call handling and fulfilment solutions to the Third sector. We are experts in both inbound and outbound calling and conduct all activity with a strong fundraising state of mind. Our client portfolio is vast and diverse and includes many leading UK and worldwide charities.

When it comes to charities, we know that no two projects are the same. Because we appreciate this exact point, we are able to time and time again, assess a client’s needs and then offer a bespoke solution that will always suit better than an out of the box service.

We handle a wide scope of campaigns and projects in high and varied volumes - and we do so with care and attention to detail.

Our team of Angels at the end of the telephone are experienced and trained to be front-line fundraisers that your donors enjoy speaking with.

Our experience, dedication to the third sector, and innovation has lead us to become the supplier of choice for inbound and outbound projects for a wide range of charities.

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